With our background in customer service we naturally developed a robust support model for our clients. We operate a support ticketing model and have support engineering resource ready to dispatch.
Our technical support isn’t limited to our own installations. If you need assistance we can arrange a support contact to suit your installation or arrange an ad hoc visit to investigate a specific problem.
Our helpdesk is available to all of our clients completely free of charge.
We recommend all of our customer take full advantage of this. A simple report can often lead to swift resolution and avoid the need for a callout or in-house repair.